Privacy Policy

Written on 14/02/2025
Anonga Tisam

Last Updated: February 13, 2025

Welcome to VisitRaro (“we”, “our”, “us”). This Privacy Policy explains how VisitRaro collects, uses, and protects your personal information when you use our Progressive Web App (“PWA”) and related services (collectively, the “Service”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information
When you use VisitRaro, we may collect personally identifiable information such as your name, email address, and other details you voluntarily provide through contact forms, newsletter sign-ups, or account registration.

b. Usage Data
We automatically collect certain non-personal data such as device type, browser information, pages visited, time spent on the app, and other diagnostic data. This information helps us improve our Service and user experience.

c. Cookies and Similar Technologies
We may use cookies and similar tracking technologies to track activity and improve your experience. You can control cookie settings through your browser preferences.

2. How We Use Your Information

  • To Provide and Maintain our Service: We use your information to operate, maintain, and improve the Service.
  • To Communicate: We may use your email to send service-related updates, promotional materials, or important notices. You can opt-out of these communications at any time.
  • For Analytics: Usage data is used to understand how our Service is accessed and used, and to help us enhance the content and functionality.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Service (e.g., analytics, hosting, customer service) under strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the contact information provided below.

7. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe that a child has provided us with personal data, please contact us, and we will take steps to remove such information promptly.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date and, where appropriate, providing additional notice. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@smartie.com
Address: Grand Central, Main Road, Avarua, Rarotonga

By using VisitRaro, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.